Plivo incident

Inbound call failures in India region

Resolved after 30 minutes, on May 12, 2026.

resolved May 12, 2026, 11:26 AM UTC

Dear Valued Customer, We recently experienced intermittent Inbound Call failures in India region. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 12th May 2026 10:50 UTC Incident End Time: 12th May 2026 11:20 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

Started
May 12, 2026, 10:50 AM UTC
Resolved
May 12, 2026, 11:20 AM UTC
Duration
30m
Detected by Pingoru
May 12, 2026, 10:50 AM UTC

Update timeline

  1. resolved May 12, 2026, 11:26 AM UTC

    Dear Valued Customer, We recently experienced intermittent Inbound Call failures in India region. Our engineering and operations teams promptly investigated and resolved the issue. The root cause was identified, and corrective actions have been implemented to prevent recurrence. Incident Start Time: 12th May 2026 10:50 UTC Incident End Time: 12th May 2026 11:20 UTC If you have any questions or concerns regarding this incident, please contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

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