Plivo incident
Delivery delay on Inbound/Outbound MMS towards phone numbers in US and Canada
Resolved after 2 hours 31 minutes, affecting MMS, USA & Canada, on February 12, 2025.
Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #86111
Affected components
Update timeline
- investigating Feb 12, 2025, 02:40 PM UTC
Dear Valued Customer, Our carrier partner is currently observing Inbound/Outbound MMS delivery delays towards phone numbers in the US and Canada regions. All other services are operating normally. We are actively working with our carrier to get this issue resolved as soon as possible. Please contact Plivo Support for any questions. Support portal: https://support.plivo.com/hc/en-us #86111
- resolved Feb 12, 2025, 05:11 PM UTC
This incident has been resolved.
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