Plivo incident

Intermittent MMS Delivery Issue

Resolved after 26 minutes, affecting MMS API, on April 30, 2025.

monitoring Apr 30, 2025, 06:44 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Apr 30, 2025, 06:24 PM UTC
Resolved
Apr 30, 2025, 06:51 PM UTC
Duration
26m
Detected by Pingoru
Apr 30, 2025, 06:24 PM UTC

Affected components

MMS API

Update timeline

  1. investigating Apr 30, 2025, 06:24 PM UTC

    Dear Valued Customer, We are currently experiencing an intermittent issue with MMS delivery. All other services remain fully operational. Our engineering team is actively working to resolve the issue and restore MMS delivery. For any questions or concerns, please don't hesitate to contact Plivo Support. Support portal: https://support.plivo.com/hc/en-us

  2. monitoring Apr 30, 2025, 06:44 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 30, 2025, 06:51 PM UTC

    This incident has been resolved.

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