Resolved after 50 minutes, on May 11, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating May 11, 2025, 02:14 PM UTC
Dear Valued Customer, We are currently experiencing a disruption with one of our carrier partners, which is impacting message delivery to India. Our engineering and operations teams are actively working with the carrier to identify the root cause and resolve the issue as quickly as possible. If you have any questions, please get in touch with Plivo Support. Support portal: https://support.plivo.com/hc/en-us
- monitoring May 11, 2025, 03:02 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 11, 2025, 03:05 PM UTC
This incident has been resolved.
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