Platform Science incident

Service Disruption: SOAP DownloadFile

Notice Resolved View vendor source →

Platform Science experienced a notice incident on September 15, 2026 affecting SOAP Integration, lasting –. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 12:39 PM UTC
Resolved
Sep 15, 2026, 12:39 PM UTC
Duration
–
Detected by Pingoru
Sep 15, 2026, 12:39 PM UTC

Affected components

SOAP Integration

Update timeline

  1. resolved Sep 15, 2026, 12:39 PM UTC

    Earlier today, some users experienced temporary issues downloading files via the FleetWorks SOAP API. The issue has been identified and fully resolved, and all file transfer services are now operating normally. We sincerely apologize for any disruption or inconvenience this may have caused to your operations.