Platform Science incident

Investigating service disruption: FleetHours Web

Critical Resolved View vendor source →

Platform Science experienced a critical incident on September 15, 2026 affecting FleetHours Web, lasting 4h 6m. The incident has been resolved; the full update timeline is below.

Started
Sep 15, 2026, 02:24 PM UTC
Resolved
Sep 15, 2026, 06:31 PM UTC
Duration
4h 6m
Detected by Pingoru
Sep 15, 2026, 02:24 PM UTC

Affected components

FleetHours Web

Update timeline

  1. investigating Sep 15, 2026, 02:24 PM UTC

    We are currently experiencing a service disruption on the FleetHours web application, resulting in a 504 Gateway Time-out error. Our team is working to identify the root cause and implement a solution. We're working hard to fix the issue and will update you as soon as we have more information. Thank you for your patience.

  2. identified Sep 15, 2026, 03:16 PM UTC

    We have identified the cause of the issue affecting the FleetHours web application. Our engineering team is currently applying a fix to restore service as quickly as possible.

  3. resolved Sep 15, 2026, 06:31 PM UTC

    The issue impacting the FleetHours web application has been fully resolved. Corrective measures have been successfully deployed, and the application service is now fully operational and stable. All systems are back to normal performance. We apologize for any inconvenience this service disruption may have caused and thank you for your patience and understanding.