Platform Science incident
Investigating: Devices Incorrectly Displayed as Offline in Fleetworks and FleetCockpit
Platform Science experienced a minor incident on October 1, 2026 affecting FleetWorks web application and FleetCockpit, lasting 5h 11m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 01, 2026, 06:49 AM UTC
We are currently investigating an issue where some devices are incorrectly displayed as offline in Fleetworks and FleetCockpit , despite being online and operational. Our engineering team is actively working to resolve this display delay. Further updates will be provided as soon as more information is available. Thank you for your patience.
- identified Oct 01, 2026, 08:47 AM UTC
The issue has been identified from our side and a fix is being implemented We apologize for any inconvenience this may cause.
- monitoring Oct 01, 2026, 09:49 AM UTC
A fix has been applied. Device status updates are recovering, and we are closely monitoring the results to confirm complete resolution.
- resolved Oct 01, 2026, 12:00 PM UTC
All services are now operating normally. We have verified full stability, but will continue monitoring closely.