Platform Science incident
Investigating service disruption: FleetCockpit+
Platform Science experienced a minor incident on October 7, 2026 affecting FleetCockpit+, lasting 5h 36m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 07, 2026, 07:20 AM UTC
We are currently investigating an issue affecting the Messages section for individual units in FleetCockpit+. Some users may encounter a "Something went wrong" error when attempting to view vehicle messages. Our engineering team is actively analyzing the cause. Further updates will be provided as soon as more information becomes available. Thank you for your patience.
- identified Oct 07, 2026, 08:49 AM UTC
The cause of the "Something went wrong" error on Unit Messages has been identified. A fix is being finalized and will be deployed soon. Thank you for your patience.
- monitoring Oct 07, 2026, 11:55 AM UTC
A fix has been deployed. We are currently monitoring system performance to ensure normal service is fully restored. If you still encounter issues, please clear your browser cache. Thank you for your understanding.
- resolved Oct 07, 2026, 12:57 PM UTC
The maintenance and deployment have been successfully completed, and the issue affecting the Unit Messages page in FLC+ is now fully resolved. All services are operating normally. If you continue to experience any display issues, please refresh your page or clear your browser cache. Thank you for your patience and understanding.