Is Platform Science down?

Dear Customers, We are currently experiencing an outage affecting the solid-transport.com website. Please rest assured that all core applications remain fully functional and unaffected. We apologize for the inconvenience and are working to resolve the situation as quickly as possible. Thank you for your patience.

We are continuing to investigate this issue.

We are continuing to investigate this issue.

The maintenance for solid-transport.com is now resolved. All website content and resources have been officially moved to platformscience.eu. Moving forward, please visit platformscience.eu for all updates, information, and direct access to customer portals. Thank you for your patience during this transition.

We are currently investigating an issue affecting our Estimated Time of Arrival (ETA) service. While existing ETAs remain visible, new ETA calculations are temporarily unavailable due to a service disruption with one of our mapping providers. Our technical team is actively working to resolve the issue as quickly as possible. We apologize for the inconvenience and will provide further updates as soon as more information becomes available. Thank you for your patience.

The root cause affecting the ETA calculation service has been identified. A fix is currently being applied, and we are awaiting a system update to restore normal operations. We will provide another update once the fix is deployed.

A fix has deployed to resolve the issue. ETA calculations and updates are beginning to recover across all impacted applications. We are closely monitoring system metrics to ensure complete stability.

Services are now operating normally, and we will continue to monitor to ensure stability. We remain actively engaged to ensure system stability is maintained.

We are currently investigating an issue affecting the Messages section for individual units in FleetCockpit+. Some users may encounter a "Something went wrong" error when attempting to view vehicle messages. Our engineering team is actively analyzing the cause. Further updates will be provided as soon as more information becomes available. Thank you for your patience.

The cause of the "Something went wrong" error on Unit Messages has been identified. A fix is being finalized and will be deployed soon. Thank you for your patience.

A fix has been deployed. We are currently monitoring system performance to ensure normal service is fully restored. If you still encounter issues, please clear your browser cache. Thank you for your understanding.

The maintenance and deployment have been successfully completed, and the issue affecting the Unit Messages page in FLC+ is now fully resolved. All services are operating normally. If you continue to experience any display issues, please refresh your page or clear your browser cache. Thank you for your patience and understanding.

We are currently investigating an issue where some devices are incorrectly displayed as offline in Fleetworks and FleetCockpit , despite being online and operational. Our engineering team is actively working to resolve this display delay. Further updates will be provided as soon as more information is available. Thank you for your patience.

The issue has been identified from our side and a fix is being implemented We apologize for any inconvenience this may cause.

A fix has been applied. Device status updates are recovering, and we are closely monitoring the results to confirm complete resolution.

All services are now operating normally. We have verified full stability, but will continue monitoring closely.

We’re currently experiencing a network service disruption on our backend systems. Our team is working to identify the root cause and implement a solution. Users may be experiencing login failures or unability to use certain parts of our web applications. We're working hard to fix the issue and will update you as soon as we have more information. Thank you for your patience.

A fix has been implemented and we are monitoring the results.

This incident has been resolved.