Planning Center incident

Elevated Error Rates

Resolved after 46 minutes, affecting API and Login and 1 more, on February 27, 2025.

monitoring Feb 27, 2025, 02:24 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Feb 27, 2025, 01:59 PM UTC
Resolved
Feb 27, 2025, 02:45 PM UTC
Duration
46m
Detected by Pingoru
Feb 27, 2025, 01:59 PM UTC

Affected components

APILoginPeople

Update timeline

  1. investigating Feb 27, 2025, 01:59 PM UTC

    We're investigating the source of a higher than normal amount of errors in one or more of our apps.

  2. investigating Feb 27, 2025, 02:13 PM UTC

    We have identified the issue and are working on implementing a fix.

  3. monitoring Feb 27, 2025, 02:24 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Feb 27, 2025, 02:45 PM UTC

    This incident has been resolved.

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