Planet DDS incident

Cloud 9 - C9 Connect Service Performance Degraded

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on May 1, 2026 affecting C9 Connect, lasting 41m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2026, 05:00 PM UTC
Resolved
May 01, 2026, 05:42 PM UTC
Duration
41m
Detected by Pingoru
May 01, 2026, 05:00 PM UTC

Affected components

C9 Connect

Update timeline

  1. investigating May 01, 2026, 05:00 PM UTC

    We’re currently experiencing degraded performance with Cloud 9 Connect. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

  2. resolved May 01, 2026, 05:42 PM UTC

    This incident has been resolved.