Planet DDS incident

[Denticon] - [Practice Management] Service Performance Degraded

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on June 12, 2025 affecting Practice Management, lasting 39m. The incident has been resolved; the full update timeline is below.

Started
Jun 12, 2025, 08:38 PM UTC
Resolved
Jun 12, 2025, 09:17 PM UTC
Duration
39m
Detected by Pingoru
Jun 12, 2025, 08:38 PM UTC

Affected components

Practice Management

Update timeline

  1. investigating Jun 12, 2025, 08:38 PM UTC

    We’re currently experiencing degraded performance with Denticon Practice Management affecting appointment scheduling functionality. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

  2. resolved Jun 12, 2025, 09:17 PM UTC

    This incident has been resolved.