Planet DDS incident

[Denticon] - [DPC] Service Performance Degraded

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on June 25, 2025 affecting Patient Communication, lasting 1h 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 25, 2025, 03:52 PM UTC
Resolved
Jun 25, 2025, 05:21 PM UTC
Duration
1h 29m
Detected by Pingoru
Jun 25, 2025, 03:52 PM UTC

Affected components

Patient Communication

Update timeline

  1. investigating Jun 25, 2025, 03:52 PM UTC

    We’re currently experiencing degraded performance with [Denticon DPC]. We apologize for any inconvenience. Our team is actively working to restore service back to normal operation.

  2. monitoring Jun 25, 2025, 05:19 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 25, 2025, 05:21 PM UTC

    This incident has been resolved.