Planet DDS experienced a minor incident on August 19, 2025 affecting XVWeb AI Integration, lasting 7m. The incident has been resolved; the full update timeline is below.
Affected components
XVWeb AI Integration
Update timeline
- investigating Aug 19, 2025, 03:32 PM UTC
We are currently investigating reports of slowness within XVWeb, for some customers/locations.
- monitoring Aug 19, 2025, 03:40 PM UTC
We have identified the source of slowness and mitigated the issue. All customers should now be operational as of 8:37am PT. We will continue to monitor.
- resolved Aug 21, 2025, 06:37 PM UTC
This incident has been resolved.