Planet DDS incident

AI Integration Degraded

Minor Resolved View vendor source →

Planet DDS experienced a minor incident on May 1, 2025 affecting XVWeb AI Integration, lasting 2h 32m. The incident has been resolved; the full update timeline is below.

Started
May 01, 2025, 01:14 PM UTC
Resolved
May 01, 2025, 03:47 PM UTC
Duration
2h 32m
Detected by Pingoru
May 01, 2025, 01:14 PM UTC

Affected components

XVWeb AI Integration

Update timeline

  1. investigating May 01, 2025, 01:14 PM UTC

    We are currently investigating an issue causing new AI results to be unavailable within XVWeb. We will provide another update by 6:45am PDT

  2. monitoring May 01, 2025, 01:25 PM UTC

    We have mitigated the issue and are continuing to monitor for continued performance.

  3. resolved May 01, 2025, 03:47 PM UTC

    This stands fully resolved.