Ping Identity experienced a major incident on October 6, 2026 affecting Administration API and Directory API and 1 more component, lasting 56m. The incident has been resolved; the full update timeline is below.
Affected components
Administration APIDirectory APIDirectory APIDirectory APIPingID AuthenticatorPingID AuthenticatorUser LoginUser LoginAustralia Customer Admin PortalUser Login
Update timeline
- investigating Oct 06, 2026, 04:29 PM UTC
Ping Identity is aware of an issue impacting PingOne in all geographies. We are currently investigating. We will provide the next update in approximately 30 minutes, or sooner as information becomes available. For the latest information regarding this event, please monitor the Ping Identity Status Page: https://status.pingidentity.com. If you are experiencing an issue not covered by these updates or require assistance, please contact Ping Identity Support at https://support.pingidentity.com.