Pineapple Net incident

Network Wide

Ongoing since 11:45 PM UTC.

investigating Oct 24, 2026, 11:45 PM UTC

Engineers have observed network alarms across the network which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

Started
Oct 24, 2026, 11:45 PM UTC
Resolved
Ongoing
Duration
● 1h 29m
Detected by Pingoru
Oct 24, 2026, 11:45 PM UTC

Update timeline

  1. investigating Oct 24, 2026, 11:45 PM UTC

    Engineers have observed network alarms across the network which are currently causing disruption to services for some customers. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.

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