Pineapple Net experienced a notice incident on October 21, 2026, lasting 3h 28m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Oct 21, 2026, 02:51 AM UTC
Engineers have observed network alarms at the listed location which are causing disruption to some customer services. Engineers are now investigating the issue. Further updates will be given as soon as they are available. We apologise for any inconvenience caused and are working to resolve issue as soon as possible. If you require further information relating to this incident, please e-mail us on [email protected] or call 1300 857 501.
- resolved Oct 21, 2026, 06:20 AM UTC
This incident has been resolved. Services are back online.