Phreesia incident

Dashboard Performance Issues - Regional Network Disruption

Ongoing since 06:43 PM UTC, affecting Phreesia Dashboard and Phreesia Dashboard and 1 more.

investigating Nov 04, 2026, 06:43 PM UTC

We are aware of reports from some users experiencing slowness while navigating the Phreesia dashboard. Our investigation indicates this is related to regional ISP/network routing degradation and is not a widespread platform issue. The issue is limited to users in certain geographic regions, primarily Texas and surrounding states. Phreesia systems and infrastructure are operating normally. We are monitoring network conditions and tracking affected routes.

Started
Nov 04, 2026, 06:43 PM UTC
Resolved
Ongoing
Duration
● 1h 13m
Detected by Pingoru
Nov 04, 2026, 06:43 PM UTC

Affected components

Phreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia DashboardPhreesia Dashboard

Update timeline

  1. investigating Nov 04, 2026, 06:43 PM UTC

    We are aware of reports from some users experiencing slowness while navigating the Phreesia dashboard. Our investigation indicates this is related to regional ISP/network routing degradation and is not a widespread platform issue. The issue is limited to users in certain geographic regions, primarily Texas and surrounding states. Phreesia systems and infrastructure are operating normally. We are monitoring network conditions and tracking affected routes.

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