Resolved after 44 minutes, affecting Sign Up, on July 27, 2026.
This incident has been resolved! If any possible purchases were made during this downtime, please restart your Philo app to get things corrected. Contact our support team should any issues continue.
Affected components
Update timeline
- identified Jul 27, 2026, 12:40 AM UTC
Customers who are trying to sign up or reactivate their Philo accounts using Apple billing are currently impacted by an outage on Apple's end: .
- identified Jul 27, 2026, 12:40 AM UTC
Customers who are trying to sign up or reactivate their Philo accounts using Apple billing are currently impacted by an outage on Apple's end:
- resolved Jul 27, 2026, 01:24 AM UTC
This incident has been resolved! If any possible purchases were made during this downtime, please restart your Philo app to get things corrected. Contact our support team should any issues continue..
- resolved Jul 27, 2026, 01:24 AM UTC
This incident has been resolved! If any possible purchases were made during this downtime, please restart your Philo app to get things corrected. Contact our support team should any issues continue.
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