Pexip incident

Pexip mobile app users unable to join one-time virtual meeting rooms from Calendar

Resolved after 5 days 19 hours, affecting Virtual Meeting Room (VMR) Service, on April 8, 2026.

monitoring Apr 13, 2026, 10:20 AM UTC

IOS app version 1.1.4 is now available and includes changes that address this issue.

Affected components

Virtual Meeting Room (VMR) Service

identified Apr 08, 2026, 11:11 AM UTC

We have identified an issue affecting Pexip Android and iOS mobile app users. In some cases, users are unable to join Pexip hosted one-time Virtual Meeting Rooms (VMRs) directly from the in-app Calendar when the meeting is scheduled via the Pexip Service Outlook Plug-in. New mobile app versions are planned for release in the coming days to address this issue. In the meantime, users can join meetings by selecting the Address option in the app and manually entering [email protected] URI.
identified Apr 13, 2026, 07:14 AM UTC

The Android app version 1.1.3 is now available and includes changes that address this issue. We are continuing work on the iOS version.
monitoring Apr 13, 2026, 10:20 AM UTC

IOS app version 1.1.4 is now available and includes changes that address this issue.
resolved Apr 14, 2026, 06:56 AM UTC

This incident has been resolved.

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.