Pexip mobile app users unable to join one-time virtual meeting rooms from Calendar

Update timeline

1. identified Apr 08, 2026, 11:11 AM UTC

   We have identified an issue affecting Pexip Android and iOS mobile app users. In some cases, users are unable to join Pexip hosted one-time Virtual Meeting Rooms (VMRs) directly from the in-app Calendar when the meeting is scheduled via the Pexip Service Outlook Plug-in. New mobile app versions are planned for release in the coming days to address this issue. In the meantime, users can join meetings by selecting the Address option in the app and manually entering [email protected] URI.

2. identified Apr 13, 2026, 07:14 AM UTC

   The Android app version 1.1.3 is now available and includes changes that address this issue. We are continuing work on the iOS version.

3. monitoring Apr 13, 2026, 10:20 AM UTC

   IOS app version 1.1.4 is now available and includes changes that address this issue.

4. resolved Apr 14, 2026, 06:56 AM UTC

   This incident has been resolved.