Resolved after 12 hours 9 minutes, affecting Help Center, on April 20, 2026.
Service has been restored for both help.pexip.com and docs.pexip.com documentation pages. We will continue to monitor service availability.
Affected components
Update timeline
- investigating Apr 20, 2026, 12:29 AM UTC
Pexip documentation web pages are currently unavailable due to an outage with a service provider. This outage affects both help.pexip.com and docs.pexip.com web sites. The provider is currently investigating the cause of this outage and working a fix.
- monitoring Apr 20, 2026, 08:09 AM UTC
Service has been restored for both help.pexip.com and docs.pexip.com documentation pages. We will continue to monitor service availability.
- resolved Apr 20, 2026, 12:38 PM UTC
This incident has been resolved.
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