Ongoing since 05:22 AM UTC, affecting Financial Settlement Services.
We’re aware of a payment file response issue currently impacting WBC, STG and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with WBC to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
Affected components
Update timeline
- investigating Nov 10, 2026, 05:22 AM UTC
We’re aware of a payment file response issue currently impacting WBC, STG and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with WBC to resolve this issue. We apologise for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We appreciate your patience and will provide you with an update within the hour.
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