PEXA incident

Service Issue - Payment File Response

Ongoing since 07:00 AM UTC, affecting Financial Settlement Services.

identified Nov 09, 2026, 07:37 AM UTC

The issue with ANZ is still ongoing. ANZ are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.

Started
Nov 09, 2026, 07:00 AM UTC
Resolved
Ongoing
Duration
● 50m
Detected by Pingoru
Nov 09, 2026, 07:00 AM UTC

Affected components

Financial Settlement Services

Update timeline

  1. investigating Nov 09, 2026, 07:00 AM UTC

    We’re aware of a payment file response issue currently impacting ANZ and their transactions. If your workspace is affected and has commenced settling, it may remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual while we work to resolve the issue. We’re actively working with ANZ to resolve this issue. We apologise for the inconvenience this has caused you and your customers. We appreciate your patience and will provide you with an update within the hour.

  2. identified Nov 09, 2026, 07:37 AM UTC

    The issue with ANZ is still ongoing. ANZ are working to resolve the issue. If your workspace is affected and has commenced settling it will likely remain in a status of 'Ready and Settling' or 'Completed and Disbursing' for longer than usual until the issue is fixed. We thank you for your patience and we’re sorry for the inconvenience this has caused you and your customers. Please note this is not a PEXA issue. We’ll provide you with an update within the hour.

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