PEXA incident

Service Issue - ATO

Minor Resolved View vendor source →

PEXA experienced a minor incident on October 15, 2026 affecting VIC and NSW and 1 more component, lasting 4h 40m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 11:22 PM UTC
Resolved
Oct 16, 2026, 04:02 AM UTC
Duration
4h 40m
Detected by Pingoru
Oct 15, 2026, 11:22 PM UTC

Affected components

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Update timeline

  1. investigating Oct 15, 2026, 11:22 PM UTC

    We are aware of an issue impacting ATO GST forms. For urgent settlements, we recommend lodging forms directly via the ATO website and manually creating the GST Withholding payment line item as needed. We will provide further updates as soon as possible. Thank you for your patience.

  2. monitoring Oct 16, 2026, 02:48 AM UTC

    ATO Services are now working as normal. Please note, This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.

  3. resolved Oct 16, 2026, 04:02 AM UTC

    The issue that was impacting ATO GST forms is now resolved. ATO Services are now working as normal. Please note, This was not an issue on PEXA's side. We apologise for any inconvenience caused to you and your customers.