Person Centred Software incident
Performance Issues with mCare Database Shard E - Affecting 5% of Customers
Minor Vendor's status page →
Ongoing since 02:44 PM UTC, affecting Care Delivery and Monitor and 1 more.
The issue has been identified and a fix is being implemented.
Affected components
Care DeliveryMonitorRelatives GatewayAction Plans
Update timeline
- investigating Oct 29, 2026, 02:44 PM UTC
We are aware that some users are currently experiencing slower than usual response times and intermittent difficulties accessing mCare. We know how important it is that you can rely on our platform to support the people in your care, and we are truly sorry for any disruption this is causing. Our team has been alerted and is already working to investigate and resolve this as an urgent priority.
- identified Oct 29, 2026, 02:52 PM UTC
The issue has been identified and a fix is being implemented.
Your product runs on more than Person Centred Software
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services