Person Centred Software incident

Atlas Device Synchronisation

Minor Resolved View vendor source →

Person Centred Software experienced a minor incident on October 13, 2026 affecting Atlas Sync, lasting 52m. The incident has been resolved; the full update timeline is below.

Started
Oct 13, 2026, 09:26 PM UTC
Resolved
Oct 13, 2026, 10:18 PM UTC
Duration
52m
Detected by Pingoru
Oct 13, 2026, 09:26 PM UTC

Affected components

Atlas Sync

Update timeline

  1. investigating Oct 13, 2026, 09:26 PM UTC

    There is an issue with the Atlas device sync service. Our technical teams are investigating.

  2. monitoring Oct 13, 2026, 10:06 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Oct 13, 2026, 10:18 PM UTC

    This incident has been resolved.