People Data Labs incident

Partial Outage: API Dashboard Usage Page

Minor Resolved View vendor source →

People Data Labs experienced a minor incident on July 17, 2025 affecting Web Portal, lasting 28d 23h. The incident has been resolved; the full update timeline is below.

Started
Jul 17, 2025, 04:22 PM UTC
Resolved
Aug 15, 2025, 03:58 PM UTC
Duration
28d 23h
Detected by Pingoru
Jul 17, 2025, 04:22 PM UTC

Affected components

Web Portal

Update timeline

  1. identified Jul 17, 2025, 04:22 PM UTC

    Usage data won’t display in the Usage page in API Dashboard for ranges over 180 days and will show “No data yet.” To view usage, use 180-day increments.

  2. resolved Aug 15, 2025, 03:58 PM UTC

    Thank you for your patience while we implemented a fix. All users can now view usage data for date rangers greater than 180 days in length. If you run into any further issues, please create a support request here: https://support.peopledatalabs.com/hc/en-us/requests/new