Resolved after 7 hours 27 minutes, affecting Person Enrichment API and Company Enrichment API and 1 more, on February 6, 2025.
We have identified the issue and put mitigation in place. We will continue to monitor before resolving, Customers should see normal response times from our API endpoints at this time. Next Update: within 2 hours
Affected components
Update timeline
- investigating Feb 06, 2025, 04:19 PM UTC
Customers are experiencing higher than normal response times from our API endpoints. Our teams are prioritizing this issue and will provide regular updates as we work toward a resolution. Next Update: Within 2 hours For urgent inquiries, please contact your account team.
- investigating Feb 06, 2025, 06:19 PM UTC
Our team is still investigating the ongoing issue, but have made significant improvements to the average response time Customers may continue to experience higher than normal response times from our API endpoints. Next Update: within 1 hour
- investigating Feb 06, 2025, 07:24 PM UTC
The team's investigation is continuing, and overall average response time should be improving for most customers. Some customers may continue to experience higher than normal response times from our API endpoints. Next Update: within 2 hours
- monitoring Feb 06, 2025, 09:18 PM UTC
We have identified the issue and put mitigation in place. We will continue to monitor before resolving, Customers should see normal response times from our API endpoints at this time. Next Update: within 2 hours
- resolved Feb 06, 2025, 11:46 PM UTC
This incident has been resolved.
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