Resolved after 28 days 23 hours, affecting Web Portal, on July 17, 2025.
Thank you for your patience while we implemented a fix. All users can now view usage data for date rangers greater than 180 days in length. If you run into any further issues, please create a support request here: https://support.peopledatalabs.com/hc/en-us/requests/new
Affected components
Update timeline
- identified Jul 17, 2025, 04:22 PM UTC
Usage data won’t display in the Usage page in API Dashboard for ranges over 180 days and will show “No data yet.” To view usage, use 180-day increments.
- resolved Aug 15, 2025, 03:58 PM UTC
Thank you for your patience while we implemented a fix. All users can now view usage data for date rangers greater than 180 days in length. If you run into any further issues, please create a support request here: https://support.peopledatalabs.com/hc/en-us/requests/new
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