People Data Labs incident

Elevated API error rate

Resolved after 10 minutes, on September 16, 2026.

resolved Sep 16, 2026, 01:26 PM UTC

As part of our release process, there was a deployment issue with our underlying location cleaning and canonicalization app that caused requests with locations included to fail for about 10 minutes.

Started
Sep 16, 2026, 12:00 AM UTC
Resolved
Sep 16, 2026, 12:10 AM UTC
Duration
10m
Detected by Pingoru
Sep 16, 2026, 12:00 AM UTC

Update timeline

  1. resolved Sep 16, 2026, 01:26 PM UTC

    As part of our release process, there was a deployment issue with our underlying location cleaning and canonicalization app that caused requests with locations included to fail for about 10 minutes.

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