People Data Labs incident

PDL API Endpoints Elevated Error Rate

Resolved after 1 hour 47 minutes, affecting Person Enrichment API and Company Enrichment API and 1 more, on October 7, 2025.

monitoring Oct 07, 2025, 01:53 PM UTC

A fix has been implemented and we are monitoring the results.

Started
Oct 07, 2025, 01:28 PM UTC
Resolved
Oct 07, 2025, 03:16 PM UTC
Duration
1h 47m
Detected by Pingoru
Oct 07, 2025, 01:28 PM UTC

Affected components

Person Enrichment APICompany Enrichment APILocation Cleaner APISandbox Person Enrichment APIPerson Search APIBulk Company Enrichment APIPerson Preview Enrichment APICompany Cleaner APISandbox Person Search APIPerson Bulk Enrichment API

Update timeline

  1. investigating Oct 07, 2025, 01:28 PM UTC

    We are currently investigating this issue.

  2. identified Oct 07, 2025, 01:31 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Oct 07, 2025, 01:53 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Oct 07, 2025, 03:16 PM UTC

    This incident has been resolved.

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