People Data Labs incident

API Returning 500

Resolved after 17 minutes, affecting Person Enrichment API and Company Enrichment API and 1 more, on August 20, 2025.

identified Aug 20, 2025, 02:07 PM UTC

We are continuing to work on a fix for this issue.

Started
Aug 20, 2025, 01:58 PM UTC
Resolved
Aug 20, 2025, 02:15 PM UTC
Duration
17m
Detected by Pingoru
Aug 20, 2025, 01:58 PM UTC

Affected components

Person Enrichment APICompany Enrichment APILocation Cleaner APIPerson Search APIBulk Company Enrichment APIPerson Preview Enrichment APICompany Cleaner APIPerson Bulk Enrichment APIPerson Identify APISchool Cleaner API

Update timeline

  1. identified Aug 20, 2025, 01:58 PM UTC

    The issue has been identified and a fix is being implemented.

  2. identified Aug 20, 2025, 02:07 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Aug 20, 2025, 02:15 PM UTC

    This incident has been resolved.

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