People Data Labs experienced a critical incident on August 20, 2025 affecting Person Enrichment API and Company Enrichment API and 1 more component, lasting 17m. The incident has been resolved; the full update timeline is below.
Affected components
Person Enrichment APICompany Enrichment APILocation Cleaner APIPerson Search APIBulk Company Enrichment APIPerson Preview Enrichment APICompany Cleaner APIPerson Bulk Enrichment APIPerson Identify APISchool Cleaner API
Update timeline
- identified Aug 20, 2025, 01:58 PM UTC
The issue has been identified and a fix is being implemented.
- identified Aug 20, 2025, 02:07 PM UTC
We are continuing to work on a fix for this issue.
- resolved Aug 20, 2025, 02:15 PM UTC
This incident has been resolved.