Penneo incident
The integration between Penneo and Silverfin is currently unstable.
Minor Vendor's status page →
Resolved after 18 hours 50 minutes, affecting Casefile and document management, on November 13, 2024.
A fix has been implemented and we are monitoring the results.
Affected components
Casefile and document management
Update timeline
- investigating Nov 13, 2024, 12:49 PM UTC
Users may encounter an error message when attempting to import from the Silverfin integration to Penneo SIGN. We are currently investigating the issue.
- identified Nov 13, 2024, 12:50 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Nov 13, 2024, 03:04 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 14, 2024, 07:40 AM UTC
This incident has been resolved.
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