Resolved after 2 hours 38 minutes, on January 22, 2025.
A fix has been implemented and we are monitoring the results.
Update timeline
- investigating Jan 22, 2025, 07:36 AM UTC
We are currently looking into a issue where casefiles are not being finalised.
- identified Jan 22, 2025, 08:02 AM UTC
We have identified the issue and are working on fixing it.
- monitoring Jan 22, 2025, 08:28 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 22, 2025, 10:15 AM UTC
This incident has been resolved.
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