Penneo incident

Casefile stuck

Resolved after 2 hours 1 minute, on January 22, 2025.

monitoring Jan 22, 2025, 10:53 AM UTC

A fix has been implemented, and we are currently monitoring the results. Some users may experience a delay in case file finalization as we work on clearing the backlog of delayed documents.

Started
Jan 22, 2025, 10:53 AM UTC
Resolved
Jan 22, 2025, 12:55 PM UTC
Duration
2h 1m
Detected by Pingoru
Jan 22, 2025, 10:53 AM UTC

Update timeline

  1. monitoring Jan 22, 2025, 10:53 AM UTC

    A fix has been implemented, and we are currently monitoring the results. Some users may experience a delay in case file finalization as we work on clearing the backlog of delayed documents.

  2. resolved Jan 22, 2025, 12:55 PM UTC

    This incident has been resolved.

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