Penneo incident

Issue Impacting some Belgian Customers

Resolved after 23 hours 55 minutes, affecting Casefile and document management, on February 3, 2025.

monitoring Feb 03, 2025, 11:40 AM UTC

Issue found affecting some Belgium customers using a certain signing flow. Penneo will reach out to impacted customers.

Started
Feb 03, 2025, 11:40 AM UTC
Resolved
Feb 04, 2025, 11:35 AM UTC
Duration
23h 55m
Detected by Pingoru
Feb 03, 2025, 11:40 AM UTC

Affected components

Casefile and document management

Update timeline

  1. monitoring Feb 03, 2025, 11:40 AM UTC

    Issue found affecting some Belgium customers using a certain signing flow. Penneo will reach out to impacted customers.

  2. resolved Feb 04, 2025, 11:35 AM UTC

    This Incident has been resolved. Penneo will reach out to affected customers

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