PayU Latam incident

Degradation with Payment PSE in COLOMBIA

Resolved after 15 minutes, affecting ACH-PSE, on August 15, 2026.

resolved Aug 15, 2026, 03:19 PM UTC

Dear Customer, The incident has been resolved, PSE in COUNTRY for the PayU platform in the last 6 minutes is operating. Sincerely, PayU customer service.

Started
Aug 15, 2026, 03:04 PM UTC
Resolved
Aug 15, 2026, 03:19 PM UTC
Duration
15m
Detected by Pingoru
Aug 15, 2026, 03:04 PM UTC

Affected components

ACH-PSE

Update timeline

  1. identified Aug 15, 2026, 03:04 PM UTC

    Dear Customer Since the 09:00 GMT - 5 we are having problems with PSE in COLOMBIA for PayU platform, declined transactions increased, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution.

  2. resolved Aug 15, 2026, 03:19 PM UTC

    Dear Customer, The incident has been resolved, PSE in COUNTRY for the PayU platform in the last 6 minutes is operating. Sincerely, PayU customer service.

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