Resolved after 4 hours 27 minutes, affecting Amex, on November 10, 2025.
Dear Customer, Since 18:50 GMT-5. the problem has been solved, AMEX in ARGENTINA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Nov 10, 2025, 07:27 PM UTC
Dear Customer Since 14:10 GMT - 5 we are having problems with AMEX in ARGENTINA for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Nov 10, 2025, 11:55 PM UTC
Dear Customer, Since 18:50 GMT-5. the problem has been solved, AMEX in ARGENTINA for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Your product runs on more than PayU Latam
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services