Resolved after 22 minutes, affecting Niubiz (Visanet) Visa and Niubiz (Visanet) Mastercard, on November 23, 2025.
Dear Customer, Since 02:27 GMT-5. The problem has been solved, NIUBIZ in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Nov 23, 2025, 07:16 AM UTC
Dear Customer Since 02:03 GMT - 5 we are having problems with NIUBIZ in PERU for PayU platform, declined transactions increased with response codes like PAYMENT_NETWORK_BAD_RESPONSE, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Nov 23, 2025, 07:38 AM UTC
Dear Customer, Since 02:27 GMT-5. The problem has been solved, NIUBIZ in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
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