Resolved after 8 hours 58 minutes, affecting Izipay (Procesos MC) Mastercard and Izipay (Procesos MC) Amex and 1 more, on January 4, 2026.
Dear Customer, Since 14:40hs. GM -5 the problem has been solved, IZIPAY in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Jan 04, 2026, 05:27 PM UTC
Dear Customer We are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like NOT_ACCEPTED_TRANSACTION, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Jan 05, 2026, 02:25 AM UTC
Dear Customer, Since 14:40hs. GM -5 the problem has been solved, IZIPAY in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
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