Resolved after 3 hours 25 minutes, affecting Izipay (Procesos MC) Mastercard and Izipay (Procesos MC) Amex, on January 19, 2026.
Dear Customer, Since 19:22 hs. GMT - 5 the problem has been solved, IZIPAY in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Jan 19, 2026, 10:01 PM UTC
Dear Customer Since 16:50GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Jan 20, 2026, 01:27 AM UTC
Dear Customer, Since 19:22 hs. GMT - 5 the problem has been solved, IZIPAY in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
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