Resolved after 3 hours 44 minutes, affecting Izipay (Procesos MC) Mastercard and Izipay (Procesos MC) Amex and 1 more, on February 20, 2026.
Dear Customer, Since 11:15 GMT-5 the problem has been solved,IZIPAY in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Feb 20, 2026, 12:41 PM UTC
Dear Customer Since 07:20 GMT - 5 we are having problems with IZIPAY in PERU for PayU platform, declined transactions increased with response codes like INACTIVE_PAYMENT_PROVIDER, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Feb 20, 2026, 04:25 PM UTC
Dear Customer, Since 11:15 GMT-5 the problem has been solved,IZIPAY in PERU for the PAYU GPO Latam platform is operating normally. Network´s Stability is confirmed from their end and transaction normality is evidenced. Sincerely, PayU customer service.
Your product runs on more than PayU Latam
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services