PayU Latam incident
Incident with Payment ACH-PSE / PSE Avanza Colombia
Resolved after 39 minutes, affecting ACH-PSE, on April 16, 2026.
Dear Customer, The incident has been resolved, PSE AND PSE AVANZA in Colombia for the PayU platform in the last 33 minutes is operating. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating Apr 16, 2026, 09:53 PM UTC
Dear Customer Since 15:30 GMT - 5 the PSE AND PSE AVANZA payment Network in COLOMBIA is Degraded, declined transactions increased A Big subset of our customers may be experiencing failed / declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved Apr 16, 2026, 10:33 PM UTC
Dear Customer, The incident has been resolved, PSE AND PSE AVANZA in Colombia for the PayU platform in the last 33 minutes is operating. Sincerely, PayU customer service.
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