PayU Latam incident

Incident with Payment REDEBAN QR COLOMBIA

PayU Latam is currently experiencing a major incident affecting BRE-B REDEBAN, which began 6 min ago. The vendor's full update timeline is below.

Started
May 24, 2026, 09:28 AM UTC
Resolved
Ongoing
Duration
● 5m
Detected by Pingoru
May 24, 2026, 09:28 AM UTC

Affected components

BRE-B REDEBAN

Update timeline

  1. investigating May 24, 2026, 09:28 AM UTC

    Dear Customer Since 3:30 GMT - 5 we are experiencing problems with REDEBAN QR (BRE-B) in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service