Resolved after 1 hour 43 minutes, affecting PayU Secure, on May 12, 2026.
Dear Customer, Since 11:19 GMT-5 the incident has been resolved, MERCHANT PANEL in COLOMBIA for the PAYU platform is operational and functional Sincerely, PayU customer service.
Affected components
Update timeline
- investigating May 12, 2026, 03:46 PM UTC
Dear Customer, Since 10:00 GMT - 5 we are experiencing problems with our Merchant Panel in LATAM for the PayU platform. We are working together with the Support Team to get a quick solution. We apologize for any inconvenience this may be causing. Sincerely, PayU customer service.
- resolved May 12, 2026, 05:30 PM UTC
Dear Customer, Since 11:19 GMT-5 the incident has been resolved, MERCHANT PANEL in COLOMBIA for the PAYU platform is operational and functional Sincerely, PayU customer service.
Your product runs on more than PayU Latam
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