PayU Latam incident

Degradation with Payment BRE-B in COLOMBIA

Minor Ongoing View vendor source →

PayU Latam is currently experiencing a minor incident affecting BRE-B REDEBAN, which began 1d ago. The vendor's full update timeline is below.

Started
May 08, 2026, 01:05 AM UTC
Resolved
Ongoing
Duration
● 1d 1h
Detected by Pingoru
May 08, 2026, 01:05 AM UTC

Affected components

BRE-B REDEBAN

Update timeline

  1. investigating May 08, 2026, 01:05 AM UTC

    Dear Customer Since 19:40 GMT - 5 we are having problems with BRE-B in COLOMBIA for PayU platform, erroneous transactions increased with response codes like ERROR, which indicates that we present a transactional degradation, however, the network does not present a total drop. We are working together with our Support Team to get a quick solution. A SMALL subset of our customers may be experiencing declined transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service.