PayU Latam incident

Incident with Payment BRE-B REDEBAN in COLOMBIA

Minor Ongoing View vendor source →
Started
May 04, 2026, 05:20 AM UTC
Resolved
Ongoing
Duration
● 1h 43m
Detected by Pingoru
May 04, 2026, 05:20 AM UTC

Affected components

BRE-B REDEBAN

Update timeline

  1. investigating May 04, 2026, 05:20 AM UTC

    Dear Customer Since 00:00 GMT - 5 we are experiencing problems with BRE-B REDEBAN in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service

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