Resolved after 5 hours 34 minutes, affecting BRE-B REDEBAN, on May 4, 2026.
Dear Customer, The incident has been resolved, BRE-B REDEBAN in COLOMBIA for the PayU platform in the last 50 minutes is operating. Sincerely, PayU customer service.
Affected components
Update timeline
- investigating May 04, 2026, 05:20 AM UTC
Dear Customer Since 00:00 GMT - 5 we are experiencing problems with BRE-B REDEBAN in COLOMBIA for the PayU platform. Transactional fall is evident. We are in contact with the network through support channels and working together with our Support Team to obtain a quick solution, we continue monitoring. A SMALL subset of our customers may be experiencing erroneous transactions, we apologize for any inconvenience this may be causing. Sincerely, PayU customer service
- resolved May 04, 2026, 10:54 AM UTC
Dear Customer, The incident has been resolved, BRE-B REDEBAN in COLOMBIA for the PayU platform in the last 50 minutes is operating. Sincerely, PayU customer service.
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