- Detected by Pingoru
- Jun 07, 2026, 07:17 AM UTC
- Resolved
- Jun 07, 2026, 10:06 AM UTC
- Duration
- 2h 48m
Affected: South Africa DiscoveryMiles
Timeline · 2 updates
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identified Jun 07, 2026, 07:17 AM UTC
[PayU South Africa] Discovery Miles transactions are currently being affected. Engineers are investigating with Discovery.
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resolved Jun 07, 2026, 10:06 AM UTC
We have noted that transactions are being completed. We will continue to monitor
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 08:18 AM UTC
- Resolved
- Jun 04, 2026, 10:45 AM UTC
- Duration
- 2h 27m
Affected: South Africa Mobicred
Timeline · 2 updates
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investigating Jun 04, 2026, 08:18 AM UTC
[South Africa] Please note PayU has received word from Mobicred that they are having issues with their payments API. This affects all Mobicred transactions. We are constantly in touch with Mobicred to ensure we can provide updates as soon as they are available.
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resolved Jun 04, 2026, 10:45 AM UTC
Mobicred has confirmed that their services are back to normal state.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 07:44 AM UTC
- Resolved
- Jun 04, 2026, 12:41 PM UTC
- Duration
- 4h 56m
Affected: South Africa - 3DSecurePayU Payments APIPayU Redirect Payment Page
Timeline · 4 updates
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investigating Jun 04, 2026, 07:44 AM UTC
PayU is aware of 3DSecure processing issues currently being experienced via Bankserv. Our Engineers are in contact with Bankserv and will advise.
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investigating Jun 04, 2026, 07:45 AM UTC
We are continuing to investigate this issue.
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monitoring Jun 04, 2026, 11:23 AM UTC
We have noted significant improvement, we will continue to monitor.
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resolved Jun 04, 2026, 12:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 25, 2026, 10:05 AM UTC
- Resolved
- May 25, 2026, 03:42 PM UTC
- Duration
- 5h 37m
Affected: Nedbank Issuing
Timeline · 2 updates
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investigating May 25, 2026, 10:05 AM UTC
Nedbank has informed us of the current ongoing issue affecting Nedbank issued cards causing high decline rates. The Nedbank team also informed us their technical teams are working on resolving the issue. More updates to come as they become available.
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resolved May 25, 2026, 03:42 PM UTC
Nedbank has confirmed the issues was resolved
Read the full incident report →
- Detected by Pingoru
- Mar 27, 2026, 12:02 PM UTC
- Resolved
- Mar 27, 2026, 01:24 PM UTC
- Duration
- 1h 22m
Affected: South Africa RCS
Timeline · 2 updates
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investigating Mar 27, 2026, 12:02 PM UTC
[South Africa] Transactions are currently being affected for RCS customers. Engineers are investigating.
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resolved Mar 27, 2026, 01:24 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 16, 2026, 02:28 PM UTC
- Resolved
- Feb 16, 2026, 05:50 PM UTC
- Duration
- 3h 22m
Affected: South Africa Card Acquiring ABSASouth Africa Card Acquiring NedbankSouth Africa Card Acquiring SBSASouth Africa Card Acquiring FNBSouth Africa RCS
Timeline · 3 updates
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investigating Feb 16, 2026, 02:28 PM UTC
[South Africa] Card transaction are currently being affected. Engineers are investigating.
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monitoring Feb 16, 2026, 03:19 PM UTC
We have noted recovery in transaction processing, and transactions are currently completing successfully. We will continue to monitor the environment.
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resolved Feb 16, 2026, 05:50 PM UTC
This incident has been resolved.
Read the full incident report →
Critical February 5, 2026 - Detected by Pingoru
- Feb 05, 2026, 07:21 AM UTC
- Resolved
- Feb 05, 2026, 07:29 PM UTC
- Duration
- 12h 7m
Affected: South Africa Card Acquiring ABSA
Timeline · 3 updates
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investigating Feb 05, 2026, 07:21 AM UTC
[South Africa] Please note PayU is experiencing a degradation of service in its credit card transactions. Engineers are investigating to resolve as soon as possible.
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investigating Feb 05, 2026, 07:35 AM UTC
We are continuing to investigate this issue.
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resolved Feb 05, 2026, 07:29 PM UTC
A fix was applied to address the issue. Bank card transactions are processing normally.
Read the full incident report →
- Detected by Pingoru
- Nov 28, 2025, 11:06 AM UTC
- Resolved
- Nov 28, 2025, 11:47 AM UTC
- Duration
- 41m
Affected: South Africa Payflex
Timeline · 2 updates
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identified Nov 28, 2025, 11:06 AM UTC
Payflex has informed us that are having system issues. They have confirmed that they will provide more information as it becomes available.
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resolved Nov 28, 2025, 11:47 AM UTC
The payment provider has confirmed resolution of the issues.
Read the full incident report →
Critical November 4, 2025 - Detected by Pingoru
- Nov 04, 2025, 09:13 AM UTC
- Resolved
- Nov 04, 2025, 09:31 AM UTC
- Duration
- 18m
Affected: South Africa Card Acquiring SBSA
Timeline · 2 updates
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investigating Nov 04, 2025, 09:13 AM UTC
Card transactions for merchants using SBSA acquiring may be temporarily impacted during this period. Transactions on SBSA-issued cards are expected to process as normal, although they are not entirely exempt from potential disruption.
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resolved Nov 04, 2025, 09:31 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 01, 2025, 08:48 AM UTC
- Resolved
- Nov 01, 2025, 09:59 AM UTC
- Duration
- 1h 10m
Affected: PayU Payments API
Timeline · 3 updates
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investigating Nov 01, 2025, 08:48 AM UTC
[South Africa] Please note PayU is experiencing a degradation of service. Engineers are investigating to resolve as soon as possible.
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monitoring Nov 01, 2025, 09:10 AM UTC
We are noting recovery at the moment, we will continue to monitor.
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resolved Nov 01, 2025, 09:59 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 25, 2025, 04:00 AM UTC
- Resolved
- Oct 25, 2025, 06:24 AM UTC
- Duration
- 2h 23m
Affected: PayU Merchant Portal - South AfricaPayU Merchant Portal - Nigeria
Timeline · 2 updates
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investigating Oct 25, 2025, 04:00 AM UTC
PayU Merchant portal outage currently underway. No impact on transactions.
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resolved Oct 25, 2025, 06:24 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 07, 2025, 07:44 AM UTC
- Resolved
- Sep 08, 2025, 10:48 AM UTC
- Duration
- 1d 3h
Affected: South Africa Card Acquiring ABSAABSA Issuing
Timeline · 4 updates
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investigating Sep 07, 2025, 07:44 AM UTC
ABSA acquiring merchants may experience disruptions due to rollback after maintenance. Transactions on ABSA-issued, including 3D Secure processing, may be affected.
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identified Sep 07, 2025, 07:45 AM UTC
The issue has been identified and a fix is being implemented.
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monitoring Sep 07, 2025, 07:49 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 08, 2025, 10:48 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 29, 2025, 01:10 PM UTC
- Resolved
- Aug 29, 2025, 01:41 PM UTC
- Duration
- 30m
Affected: South Africa RCS
Timeline · 2 updates
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investigating Aug 29, 2025, 01:10 PM UTC
[South Africa] RCS transactions are currently being affected. Engineers are investigating.
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resolved Aug 29, 2025, 01:41 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 21, 2025, 01:16 PM UTC
- Resolved
- Aug 21, 2025, 01:51 PM UTC
- Duration
- 35m
Affected: South Africa Capitec Pay
Timeline · 4 updates
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investigating Aug 21, 2025, 01:16 PM UTC
[South Africa] Capitec Pay transactions are currently being affected. Engineers are investigating.
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monitoring Aug 21, 2025, 01:27 PM UTC
Processing seem to have stabilise. We will continue to monitor.
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monitoring Aug 21, 2025, 01:27 PM UTC
We are continuing to monitor for any further issues.
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resolved Aug 21, 2025, 01:51 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2025, 01:39 PM UTC
- Resolved
- Aug 01, 2025, 05:53 PM UTC
- Duration
- 4h 13m
Affected: PayU South Africa Reporting
Timeline · 3 updates
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investigating Aug 01, 2025, 01:39 PM UTC
[South Africa] Please note we are aware of a delay in the generation of DTR and BTSR files for merchants. Engineers are working at resolving the problem as soon as possible,
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identified Aug 01, 2025, 01:39 PM UTC
The issue has been identified and a fix is being implemented.
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resolved Aug 01, 2025, 05:53 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Aug 01, 2025, 10:21 AM UTC
- Resolved
- Aug 01, 2025, 11:24 AM UTC
- Duration
- 1h 2m
Affected: Capitec IssuingSouth Africa Capitec Pay
Timeline · 3 updates
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investigating Aug 01, 2025, 10:21 AM UTC
Capitec has informed PayU that they bank app is currently down. Capitec Pay transactions and Capitec issued bank cards are affected
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identified Aug 01, 2025, 10:22 AM UTC
Capitec informed us that they are working on getting the services back up. We will provide updates as soon as we receive them.
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resolved Aug 01, 2025, 11:24 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 25, 2025, 09:21 AM UTC
- Resolved
- Jul 25, 2025, 11:30 AM UTC
- Duration
- 2h 9m
Affected: South Africa - 3DSecurePremium 3DSecure Provider
Timeline · 2 updates
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investigating Jul 25, 2025, 09:21 AM UTC
[South Africa] 3D Secure transactions are currently being affected due to an up stream 3D secure provider issue. Engineers are attending to the problem.
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resolved Jul 25, 2025, 11:30 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 19, 2025, 05:08 PM UTC
- Resolved
- Jul 19, 2025, 08:31 PM UTC
- Duration
- 3h 23m
Timeline · 3 updates
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investigating Jul 19, 2025, 05:08 PM UTC
[South Africa] Mastercard transactions are currently being affected. We are seeing slower than normal processing times. Engineers are reaching out to acquirers for more information.
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monitoring Jul 19, 2025, 07:33 PM UTC
Processing time seems be recovering at the moment. We'll keep monitoring.
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resolved Jul 19, 2025, 08:31 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 25, 2025, 09:29 AM UTC
- Resolved
- Jun 25, 2025, 10:27 AM UTC
- Duration
- 57m
Affected: PayU Staging (Sandbox) environment
Timeline · 3 updates
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investigating Jun 25, 2025, 09:29 AM UTC
We are currenty experiencing issue s with our Staging/Testing area where the Redirect Page is showing a blank screen. The teams is investigating the issue. Will keep you updated.
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monitoring Jun 25, 2025, 10:01 AM UTC
The issue has been identified and a fix was applied. The system is functioning optimally and within expected parameters. We will monitor.
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resolved Jun 25, 2025, 10:27 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 22, 2025, 07:21 AM UTC
- Resolved
- Jun 22, 2025, 09:28 PM UTC
- Duration
- 14h 6m
Affected: South Africa Card Acquiring FNB
Timeline · 3 updates
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investigating Jun 22, 2025, 07:21 AM UTC
[South Africa] Card transactions to FNB are currently being affected. Engineers are investigating.
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monitoring Jun 22, 2025, 07:27 AM UTC
Experiencing sporadic disconnects from FNB affecting card processing. We are in contact with the bank to help troubleshoot.
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resolved Jun 22, 2025, 09:28 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 06, 2025, 10:12 PM UTC
- Resolved
- May 07, 2025, 06:29 AM UTC
- Duration
- 8h 16m
Timeline · 4 updates
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investigating May 06, 2025, 10:12 PM UTC
[South Africa] Card transactions are currently being affected. Currently Mastercard transactions seems to be affected more. Engineers are investigating and reaching out to acquirers.
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investigating May 06, 2025, 10:58 PM UTC
No further information currently available. Still seeing high failure rates.
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investigating May 06, 2025, 11:56 PM UTC
We are still observing high failure raters for card processing. No change yet.
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resolved May 07, 2025, 06:29 AM UTC
This incident has been resolved.
Read the full incident report →
